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I worked For this sorry excuse for a company for 13 days and they were the longest of my life. The workplace is degrading and humiliating and they rip their employees and clients off without hesitation. I saw the writing on the wall and ran out of there after I was paid. The only reason I stayed the 13 days was I was sure if left before then they wouldn't pay me what they owed me. The sales management team of Avery and Millani are the sorriest excuse for sales managers in the business. Their HR strategy is intimidation and humiliation. the... Read more

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I bought a PIN pad by Federated Canada last week. The device has contactless reading facility, but it doesn’t work. I don’t understand why the company sells faulty devices to people. Wireless terminal by Federated Canada is a complete waste of time. I bought this device last week. It often fails to receive signal. Don’t buy this useless equipment. Anyone please suggest me a better service. Last week I bought a credit card reading device from Federated Canada. After two days the keys stopped working properly. Customers had to press the keys... Read more

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I worked as a telemarketing executive in Federated Canada for nearly a month. The only reason why I stayed on for a month was because I needed the money and was biding time till I could get another job. They violate laws and regulations openly! Federated Canada though a fairly large organization unfortunately has earned a bad name for itself; it’s not just the employees who speak ill of the company but the web space is inundated with negative feedback. Someone did recommend Federated Canada to me but I could garner the confidence to approach... Read more

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I request my business associates to read the following before entering into any transaction with Federated Canada: • They promised to pay all the cancellation fees of my previous credit processing company which never happened. • Never disclose their monthly fees for any lease related issues. • They choose not to inform you about any extra taxes they intend to charge. You’ll be very surprised when you receive your bills. Be careful! • They are not interested in paper work and have a record of doing a shoddy job when it comes to signing an... Read more

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You must consider, twice and thrice, before signing the Federated Canada for your business. The terms and conditions of the company are not transparent. Termination process is complex and time consuming. A code-10 authorization can be used by the merchant providers if they suspect fraud and suspicious activity in online processing and pass it on to respective card issuing bank for verification, but this merchant provider not do that instead they involves in the security breach. The efficiency of credit cards of this company is questionable.... Read more

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An employee working with our firm lent his credit card to a relative to buy some electronic goods. Within 12 hours of the transaction an exec from Federated Canada called our accounts department that the purchase amount was larger than normal and that we should reverse the transaction. Our accountant told them that an employee’s relative had used the card, they promptly informed us that employees’ relatives were not supposed to use these cards. We made the necessary refund to Federated and closed the issue. Well that was just the beginning! We... Read more

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I have been associated with Federated Canada for a while now. Am not just dissatisfied with the manner in which they've treated my requests for help; am frustrated to a point where I have decided to avail the services of another service provider. What’s the point in working with a vendor who not only does not empathize with your problems but absolutely refuses to register a ‘call’ in the first place? The customer support executives are impolite and half-baked, they aren't even aware of the technicalities of the POS terminals their organization... Read more

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I'd be careful before getting into to anything with this company. I worked for them for 6 months and only got paid for the first 2. I actually work for their biggest competitor now, direct for the bank and through my employer, I found out some disturbing things, namely: 1. MSI, Merchant Services Inc all don't exist as companies anywhere in Canada. My employer has me working with their legal department to investigate this matter and void each of the contracts I signed and sign up with Moneris. This will be executed Nation Wide. MSI et... Read more

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