Federated Payments Complaints and Reviews

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Federated Payments
Main address: 2 Huntington Quadrangle 11747 Melville New York
800 217 8711, 866 545 1436, 631 390 1246,
  • 7 complaints
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  • Feb 15
  • Credit Cards
  • Faulty Device
  • 10

I bought a PIN pad by Federated Canada last week. The device has contactless reading facility, but it doesn’t work. I don’t understand why the company sells faulty devices to people. Wireless terminal by Federated Canada is a complete waste of time. I bought this device last week. It often fails to receive signal. Don’t buy this useless equipment. Anyone please suggest me a better service. Last... Read more

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  • Jan 23
  • Ex Employees
  • Business Policy Violation
  • 18

I worked as a telemarketing executive in Federated Canada for nearly a month. The only reason why I stayed on for a month was because I needed the money and was biding time till I could get another job. They violate laws and regulations openly! Federated Canada though a fairly large organization unfortunately has earned a bad name for itself; it’s not just the employees who speak ill of the... Read more

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  • Jan 01
  • Credit Cards
  • Money Payment
  • 11

I request my business associates to read the following before entering into any transaction with Federated Canada: • They promised to pay all the cancellation fees of my previous credit processing company which never happened. • Never disclose their monthly fees for any lease related issues. • They choose not to inform you about any extra taxes they intend to charge. You’ll be very surprised... Read more

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  • Dec 21, 2013
  • Finances
  • Terms And Conditions
  • 15

You must consider, twice and thrice, before signing the Federated Canada for your business. The terms and conditions of the company are not transparent. Termination process is complex and time consuming. A code-10 authorization can be used by the merchant providers if they suspect fraud and suspicious activity in online processing and pass it on to respective card issuing bank for verification,... Read more

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  • Dec 05, 2013
  • Credit Cards
  • Ontario, Ohio
  • Electronic Goods
  • 16

An employee working with our firm lent his credit card to a relative to buy some electronic goods. Within 12 hours of the transaction an exec from Federated Canada called our accounts department that the purchase amount was larger than normal and that we should reverse the transaction. Our accountant told them that an employee’s relative had used the card, they promptly informed us that... Read more

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  • Nov 07, 2013
  • Finances
  • Incompetence
  • 6

I have been associated with Federated Canada for a while now. Am not just dissatisfied with the manner in which they've treated my requests for help; am frustrated to a point where I have decided to avail the services of another service provider. What’s the point in working with a vendor who not only does not empathize with your problems but absolutely refuses to register a ‘call’ in the first... Read more

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  • Jun 21, 2010
  • Banks
  • Vancouver, British Columbia
  • Merchant Credit Card Services
  • 29
  • 29
  • 397

I'd be careful before getting into to anything with this company. I worked for them for 6 months and only got paid for the first 2. I actually work for their biggest competitor now, direct for the bank and through my employer, I found out some disturbing things, namely: 1. MSI, Merchant Services Inc all don't exist as companies anywhere in Canada. My employer has me working with their... Read more

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